Public policy
Privacy Policy
Last updated: March 22, 2026
Platoon respects your privacy and collects only the information needed to operate the app and support communication, coordination, scheduling, and trade workflows for fire departments.
1. Overview
Platoon is built to help fire departments communicate clearly, coordinate crews, manage events and polls, and handle schedules and trades. We keep our approach simple and focused on the information necessary to provide those features.
2. Information We Collect
We may collect account information such as your email address and user ID, profile information such as station, assignment, platoon, and similar details, and user content you choose to create or share in the app, including messages, announcements, poll responses, event participation, trade listings, and schedule data.
3. How We Use Information
We use information to provide the core Platoon experience, including department communication, scheduling, trades, events, polls, and messaging. We also use it to maintain and improve the app and to contact users when needed about support or service-related matters.
4. Data Sharing
Platoon does not sell user data. Information is shared only with service providers that help us operate the app infrastructure, such as Supabase for authentication and database services.
5. Data Retention
We retain data while your account is active so the app can function as expected. If you would like your account or data deleted, you may contact support or use the public delete-account page to request deletion.
6. Security
We use reasonable technical and operational measures to help protect user information. No system is perfect, but we work to keep Platoon secure and reliable.
7. User Rights
Users can request updates to their account information or ask for their data to be deleted by contacting support.
8. Contact
If you have questions about this policy or need help with your data, contact support@platoonapp.com.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.