Firefighter quick start

Getting Started with Platoon

Platoon helps firefighters manage schedules, trades, chats, and union updates in one place.

Already have Platoon? Make sure you update to the newest version.

Start Here

Pick the task you need, then jump into the matching guide below.

Visual Guide

Calendar showing shifts and day details

Calendar

See your schedule at a glance.

View your schedule, notes, events, and trade replies in one place.

  • Identify shift days quickly
  • View events and notes
  • Tap a day to see details
Trades list and trade actions

Trades

Handle shift trades directly in the app.

Post available trades, browse open trades, and keep requests in one place.

  • Post available trades
  • Browse open trades
  • Keep trade requests in one place
Chats for member conversations

Chats

Chat with members inside Platoon.

Keep trade messages and member chats in one place.

  • Keep trade messages in one place
  • Chat with department members
  • See new messages as they come in
Union updates and announcements

Union Updates

Find union information without digging through threads.

Access announcements, meetings, votes, and union resources.

  • View union announcements
  • RSVP to events
  • Vote when official votes are open
Notification settings and alerts

Notifications

Turn on alerts for the things that matter.

Enable notifications so you do not miss important updates.

  • Trade replies
  • Chat messages
  • Union announcements
  • Event reminders

Feature Walkthroughs

Need more detail? Start with one area and learn the feature at your own pace.

Calendar

Learn how to use your schedule, personal calendars, events, and trade warnings.

View Calendar Help

Trades

Learn how to post, review, and manage trades.

Coming soon

Chats

Learn how to chat with members and keep trade conversations organized.

Coming soon

Union

Learn how announcements, meetings, votes, and resources work.

Coming soon

Notifications

Learn how to turn on alerts for trades, chats, and union updates.

Coming soon

Common Questions

How do I update Platoon?

Open the App Store or Google Play, search for Platoon, and tap Update if one is available.

How do I post a trade?

Open Trades in the app, choose the shift you want to trade, add the details, and post it for members to see.

Why am I not getting notifications?

Check that notifications are turned on for Platoon in your phone settings and inside the app.

How do I update my schedule or profile?

Open your profile or schedule settings in Platoon. If something still looks wrong, contact support with your department and assignment info.

How do I start a chat?

Open Chats, find the member or conversation you need, and send your message from there.

Where do I find union announcements?

Open the union area in Platoon to see announcements, meetings, votes, documents, and resources.

Who should I contact if something looks wrong?

Send a support request with your name, department, and what you were trying to do.

Tips & Tricks

Keep your info current

Keep your profile and assignment info up to date.

Turn on alerts

Turn on notifications for trades and union updates.

Use chats for trades

Use chats to keep trade plans in one place.

Check after updates

Check the app after updating to see what changed.

Tap calendar days

Tap calendar days to view shift details.

Still Need Help?

Send a support request and include:

  • your name
  • your department
  • what you were trying to do